Your customers need to know that you are there for them to assist them with their business challenges during the COVID outbreak. This can be done in several ways:
1. Light Hearted Social Media Posts
Having social media posts that are light-hearted and related to the services they offer, for example alternative ways to use your products or showing customer testimonials
2. Contact Your Customers
Contacting your customers to see how they are going and that you are there for them.
Other things that you can do is to re-strategize your business direction including reviewing your current products and services to see if they can be applied to different industries. Examples of this include:
3. Using Production By-Products
Using a by-product of Gin production to produce a hand sanitizer. Is there anything in your production process which can be used for another purpose? This is called recycling and there may be opportunities to bring in a lot of income from re-purposing production material off cuts and by-products.
4. Contact Industries that are Doing Well
Reviewing industries that are doing well and modifying your products and services for those industries. For example, real estate is not going well at the moment, but disability support services businesses are going great guns.
5. Find Different Ways to Use Your Products
Brainstorm with your team ways that your products and services can be used in a different way. For example, a cleaning company that just cleans shopping centres can provide cleaning services for Covid outbreaks in schools. However, the cleaners will require additional training and more staff may also need to be employed.
6. Have Your Meetings Online
Having on-line meetings with your clients instead of meeting them face to face. Zoom is a great tool for this. This can also be integrated with other platforms to provide a booking service. Check out what we have done.
If you have a great idea for expanding your operations and need to discuss the tech of it, contact Business Success today.